Allworx 6x Guide de l'utilisateur télécharger pdf (Page 126)

System Administrator’s Guide – Release 7.2.3.x

300 Main Street • East Rochester, NY 14445 • Toll Free 1-866-ALLWORX • 585-421-3850 • www.allworx.com

trademarks of their respective owners.

Revised: September 1, 2010

Page 120

2. The inbound call will come in on an outside line. The outside line’s call route is set to route calls directly

to the Customer Support system extension.

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System Administrator’s Guide 1
Table of Contents 3
1 Introduction 7
1.2 Purpose 7
1.3 Allworx 7
Feature Comparison 8
3 Configuring a New Allworx 11
3.1 Feature Keys 11
4 Upgrading Server Software 14
Activating Server Software 16
5 Network Configuration 17
Allworx server 18
Example 1: Secure Firewall 23
-Party Email Server 24
Modifying Internal Dial Plan 27
6.3 Multi-site Calling 28
7 Adding Users 29
7.1.3 Modifying Users 30
8 Adding Handsets 33
8.1.2 Plug-and-Play Security 34
8.1.3 Manual Add 35
8.2 Analog Phones 36
8.3 Testing Phones 37
9 Configuring Allworx 38
IP Phones 38
9.3 View Configuration 39
9.4.1 ACD Appearance PFK 40
9.4.3 Call Appearance PFK 41
9.4.4 Emergency Alert PFK 41
9.4.5 Call Monitor PFK 41
9.4.6 Call Supervision PFK 42
9.4.7 Day-Night Mode PFK 42
9.4.8 Function PFK 42
9.4.9 Line Appearance PFK 42
Call Assistant Appearances 44
Handset Preference Groups 45
9.7 Handset Templates 51
9.8 Phone Web Administration 53
10 Outside Lines 55
10.2 Allworx Port Expanders 55
10.3 Fax Server Support 57
SIP Proxies and SIP Gateways 58
10.4.1 Configuration 59
10.5 Digital Lines 63
10.5.1 Configuration 65
11.1.1 Dialing Rules 70
11.1.2 Home Area Code 70
11.1.3 Service Groups 70
11.1.4 Exceptions 71
11.3 Defining Service Groups 72
11.4 Configuring Area Codes 73
Remote Sites as Services 74
Dialing Privileges Groups 74
11.6.1 Toll Restrictions 75
12 Unified Messaging 77
12.1 Access Mechanisms 77
12.1.3 POP3 Client 78
12.1.4 IMAP Client 78
12.2 Access Examples 79
12.2.4 Example 4 80
13.1 How to Create a Backup 81
13.2 How to Restore Data 84
13.4.1 Export Backup Files 87
13.4.2 Import Backup Files 88
14.2 Allworx 89
Setting Up Remote Allworx 90
Devices 90
-Party Firewall 91
15 Call Routing 96
15.1 Basic Routing 96
15.2 Multiple Destinations 97
15.4 On Busy Routing 98
15.5 Follow-Me-Anywhere 98
15.6 Caller ID Based Routing 99
15.7 Day & Night Routing 100
Outside Line Call Routing 101
16 Follow-Me-Anywhere 103
17.1 Notification Mode 105
17.2 Escalation Mode 105
18 Key System Behavior 107
18.1 Example Configuration 107
19.1 Create a DID Block 108
19.3 Create the DID Lines 109
20 Emergency Support 111
20.2 Emergency Alerts 113
21 Call Supervision 115
22 Day-Night Mode 116
23 Auto Attendant 117
24 Call Monitors 123
25 Parking Orbits 127
26.2 Paging Zone Names 129
27 Dual Language Support 131
27.2 Language Settings 132
27.2.2 Remote Allworx 133
27.2.3 Call Appearances 133
27.2.4 Call Applications 134
27.3 Custom Messages 135
27.4 Configuration Examples 135
29 Abbreviations 140
WAN – Wide Area Network 141

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