www.CoxBusiness.com Property of Cox Communications, Inc. Version 0.3 Page 1 of 60 July 3rd 2013 SIP Trunking using the EdgeMarc Network Service
www.CoxBusiness.com Property of Cox Communications, Inc. Version 0.3 Page 10 of 60 Now restart the PBX for the new LAN network settings to take
www.CoxBusiness.com Property of Cox Communications, Inc. Version 0.3 Page 11 of 60
www.CoxBusiness.com Property of Cox Communications, Inc. Version 0.3 Page 12 of 60 5.6 Configuring EdgeMarc as SIP server in PBX Registration
www.CoxBusiness.com Property of Cox Communications, Inc. Version 0.3 Page 13 of 60
www.CoxBusiness.com Property of Cox Communications, Inc. Version 0.3 Page 14 of 60
www.CoxBusiness.com Property of Cox Communications, Inc. Version 0.3 Page 15 of 60 5.7 Configuring EdgeMarc as SIP server in Static IP mode C
www.CoxBusiness.com Property of Cox Communications, Inc. Version 0.3 Page 16 of 60 In Advanced Settings, only check Pad DTMF RTP Packets and E
www.CoxBusiness.com Property of Cox Communications, Inc. Version 0.3 Page 17 of 60 To see what extensions are in use, navigate to Home > Pho
www.CoxBusiness.com Property of Cox Communications, Inc. Version 0.3 Page 18 of 60 Click the Modify link to configure the DHCP server. Check t
www.CoxBusiness.com Property of Cox Communications, Inc. Version 0.3 Page 19 of 60 Now restart the Allworx IP phones and each IP phone should
www.CoxBusiness.com Property of Cox Communications, Inc. Version 0.3 Page 2 of 60 Table of Contents 1 Overview ...
www.CoxBusiness.com Property of Cox Communications, Inc. Version 0.3 Page 20 of 60 After the Allworx IP phone gets its assigned IP address and
www.CoxBusiness.com Property of Cox Communications, Inc. Version 0.3 Page 21 of 60 5.9 Creating user & extension for IP phones We are now
www.CoxBusiness.com Property of Cox Communications, Inc. Version 0.3 Page 22 of 60 5.10 Configuring Caller ID for IP phones To configure Calle
www.CoxBusiness.com Property of Cox Communications, Inc. Version 0.3 Page 23 of 60 5.11 Creating user & extension for analog phones We are
www.CoxBusiness.com Property of Cox Communications, Inc. Version 0.3 Page 24 of 60 2) Do not select anything in the Extension field. 3) Selec
www.CoxBusiness.com Property of Cox Communications, Inc. Version 0.3 Page 25 of 60 5.12 Configuring Caller ID for Analog phones To configure C
www.CoxBusiness.com Property of Cox Communications, Inc. Version 0.3 Page 26 of 60 5.13 Mapping DIDs to appropriate extensions For the DIDs we
www.CoxBusiness.com Property of Cox Communications, Inc. Version 0.3 Page 27 of 60 Earlier we have created extension 278 and assigned 408-555-5
www.CoxBusiness.com Property of Cox Communications, Inc. Version 0.3 Page 28 of 60 5.14 Viewing External Dialing Rules configured for SIP trun
www.CoxBusiness.com Property of Cox Communications, Inc. Version 0.3 Page 29 of 60 5.15 Enabling NANPA To enable North American Number Plan Ad
www.CoxBusiness.com Property of Cox Communications, Inc. Version 0.3 Page 3 of 60 1 Overview The purpose of this configuration guide is to des
www.CoxBusiness.com Property of Cox Communications, Inc. Version 0.3 Page 30 of 60 5.16 Setting Area code for 7-digit dialing Set the Area Cod
www.CoxBusiness.com Property of Cox Communications, Inc. Version 0.3 Page 31 of 60 5.17 PBX Call features PBX Call Features - navigate to Home
www.CoxBusiness.com Property of Cox Communications, Inc. Version 0.3 Page 32 of 60
www.CoxBusiness.com Property of Cox Communications, Inc. Version 0.3 Page 33 of 60 Blind (Unattended) Call Transfer – see the Transfer section
www.CoxBusiness.com Property of Cox Communications, Inc. Version 0.3 Page 34 of 60 The user answers the second call by pressing the flashing bu
www.CoxBusiness.com Property of Cox Communications, Inc. Version 0.3 Page 35 of 60
www.CoxBusiness.com Property of Cox Communications, Inc. Version 0.3 Page 36 of 60
www.CoxBusiness.com Property of Cox Communications, Inc. Version 0.3 Page 37 of 60 Navigate to Home > Phone System > Extension, click t
www.CoxBusiness.com Property of Cox Communications, Inc. Version 0.3 Page 38 of 60 Call Forward to No Answer to PSTN Number Navigate to Home
www.CoxBusiness.com Property of Cox Communications, Inc. Version 0.3 Page 39 of 60 Call Forward Always to PSTN Number Navigate to Home > P
www.CoxBusiness.com Property of Cox Communications, Inc. Version 0.3 Page 4 of 60 3 Network Topology Figure 1 Test Set up The PBX in the abo
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www.CoxBusiness.com Property of Cox Communications, Inc. Version 0.3 Page 41 of 60 5.18 Sequential Ring Navigate to Home > Phone System &g
www.CoxBusiness.com Property of Cox Communications, Inc. Version 0.3 Page 42 of 60 Select the second extension to ring by selecting its user i
www.CoxBusiness.com Property of Cox Communications, Inc. Version 0.3 Page 43 of 60 When you are done with adding the next extension to ring, c
www.CoxBusiness.com Property of Cox Communications, Inc. Version 0.3 Page 44 of 60 5.19 Simultaneous Hunting Policy Navigate to Home > Pho
www.CoxBusiness.com Property of Cox Communications, Inc. Version 0.3 Page 45 of 60 Select the extension to ring by selecting its user in the F
www.CoxBusiness.com Property of Cox Communications, Inc. Version 0.3 Page 46 of 60 Select another extension to ring at the same time by select
www.CoxBusiness.com Property of Cox Communications, Inc. Version 0.3 Page 47 of 60 When you are done with adding all the extensions to ring at
www.CoxBusiness.com Property of Cox Communications, Inc. Version 0.3 Page 48 of 60 PBX Auto-Attendant to PSTN Numbers (for example: the first
www.CoxBusiness.com Property of Cox Communications, Inc. Version 0.3 Page 49 of 60 In this example, we have created 3 extensions, 190, 191 and
www.CoxBusiness.com Property of Cox Communications, Inc. Version 0.3 Page 5 of 60 4 Description of Basic Operation and Call Flows Basic Call F
www.CoxBusiness.com Property of Cox Communications, Inc. Version 0.3 Page 50 of 60 Navigate to Home > Phone System > Auto Attendants an
www.CoxBusiness.com Property of Cox Communications, Inc. Version 0.3 Page 51 of 60 PBX Account Codes – Allworx PBX does not support Account Co
www.CoxBusiness.com Property of Cox Communications, Inc. Version 0.3 Page 52 of 60 5-digit number (77777 in this example) in the PIN Code field
www.CoxBusiness.com Property of Cox Communications, Inc. Version 0.3 Page 53 of 60 If you like, you may also want to create a special Dialing
www.CoxBusiness.com Property of Cox Communications, Inc. Version 0.3 Page 54 of 60 To assign different dialing privileges to different users,
www.CoxBusiness.com Property of Cox Communications, Inc. Version 0.3 Page 55 of 60 Caller ID Blocked – Anonymous Caller ID – The PBX allows you
www.CoxBusiness.com Property of Cox Communications, Inc. Version 0.3 Page 56 of 60 900/976 Call Blocking – To prevent the users from making ce
www.CoxBusiness.com Property of Cox Communications, Inc. Version 0.3 Page 57 of 60
www.CoxBusiness.com Property of Cox Communications, Inc. Version 0.3 Page 58 of 60 5.20 Backing up the PBX configurations Backing up the PBX c
www.CoxBusiness.com Property of Cox Communications, Inc. Version 0.3 Page 59 of 60 From the pop-up screen, select the path and enter the file
www.CoxBusiness.com Property of Cox Communications, Inc. Version 0.3 Page 6 of 60 5.2 Web GUI Access To access the PBX for the first time, ru
www.CoxBusiness.com Property of Cox Communications, Inc. Version 0.3 Page 60 of 60 5.21 Restoring the PBX configurations Restoring the PBX con
www.CoxBusiness.com Property of Cox Communications, Inc. Version 0.3 Page 7 of 60 5.3 Username and Password Enter the default password, admin
www.CoxBusiness.com Property of Cox Communications, Inc. Version 0.3 Page 8 of 60 5.4 Network Settings In order to configure SIP Trunk servic
www.CoxBusiness.com Property of Cox Communications, Inc. Version 0.3 Page 9 of 60
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